3 Jobs found

•    DEALING WITH CLIENT ACCOUNT REQUESTS, SUCH AS CHANGE OF ACCOUNT TYPE, ACCOUNT CURRENCY, LEVERAGE  •    RESPONDING TO CLIENT REQUESTS AND INQUIRIES VIA EMAIL  •    VALIDATING DOCUMENTATION PROVIDED BY OUR CLIENTS , •    EXPERIENCE IN A SIMILAR POSITION WILL BE A PLUS •    FLUENT CHINESE SPEAKER  •    EFFICIENT AND DETAIL ORIENTED , EURES ADVISOR , MARIA PITSILLIDOU , [email protected]...

•    DEALING WITH CLIENT ACCOUNT REQUESTS, SUCH AS CHANGE OF ACCOUNT TYPE, ACCOUNT CURRENCY, LEVERAGE  •    RESPONDING TO CLIENT REQUESTS AND INQUIRIES VIA EMAIL  •    VALIDATING DOCUMENTATION PROVIDED BY OUR CLIENTS , •    EXPERIENCE IN A SIMILAR POSITION WILL BE A PLUS •    FLUENT CHINESE SPEAKER  •    EFFICIENT AND DETAIL ORIENTED , EURES ADVISOR , PRODROMOS CHRYSANTHOU , [email protected]...

• DEALS DIRECTLY WITH CLIENTS’ QUERIES OVER CHAT SYSTEM, E-MAILS, TELEPHONE, DEPENDING ON HOW THE QUERY WAS INITIATED AND IS RESPONSIBLE TO RESPOND TO CLIENT WITHIN 24 HOURS, AS THIS IS THE COMPANY’S POLICY • DETECTS LEADS AND PASSES THEM TO THE APPROPRIATE CLIENT RELATIONS MANAGER • RESOLVES MISUNDERSTANDINGS AND HANDLES ‘DIFFICULT’ CLIENT IN A POLITE AND PROFESSIONAL MANNER • DIRECTS UNRESOLVED ISSUES TO DESIGNATED PEOPLE AND/OR DEPARTMENTS; COMMUNICATES AND COORDINATES WITH THEM AND RESPONDS TO CLIENTS’ REQUESTS/QUERIES ACCORDINGLY • PROMOTES THE PRODUCTS AND SERVICES OFFERED BY THE COMPANY TO THE CLIENTS BY MEANS OF CHAT SYSTEM AND E-MAILS , • DEGREE IN A RELEVANT FIELD (BUSINESS MANAGEMENT, COMPUTER SCIENCE) IS CONSIDERED AN ADVANTAGE • FLUENT ARABIC SPEAKER WITH GOOD ORAL AND WRITTEN...